Privacy Policy

This Privacy Policy applies to the website operated by Nessa Illumination Technologies Pvt. Ltd. ("Nessa", "we", "our" or "us") and to personal information submitted through our website, enquiry forms and related business communications.

Nessa is an Indian lighting technology company with its registered office at 36-A, Devraj Industrial Park, Pipalaj, Pirana Road, Piplaj, Ahmedabad, Gujarat 382405. For questions concerning this policy or your information, contact us at info@nessa.in.

We collect information that you choose to provide when you contact us, request a quotation, submit a project enquiry, apply for an opportunity or otherwise communicate with our team. This may include:

• Your name, job title, company and business contact details.
• Project information, requirements, locations, quantities, drawings, BOQs and files you submit.
• Records of correspondence and our responses.
• Technical information such as IP address, browser type, device information, referring page and basic website usage data.
• Cookie preferences and information generated by permitted cookies or similar technologies.

Please do not submit confidential, sensitive or third-party personal information unless it is necessary and you are authorised to provide it.

We use personal information for legitimate business purposes and, where required, with your consent. These purposes include:

• Responding to enquiries, preparing quotations and evaluating project requirements.
• Providing products, services, technical support and after-sales assistance.
• Managing our relationship with customers, suppliers, contractors and other partners.
• Improving website performance, content, security and user experience.
• Sending relevant business communications where permitted by law and respecting your communication choices.
• Preventing fraud, misuse and security incidents, and complying with legal or regulatory obligations.

We do not sell or rent personal information.

We may share information only where reasonably necessary with our group companies, authorised employees, professional advisers, technology and hosting providers, logistics or project partners, and public authorities where required by law. Service providers are expected to process information only for the agreed purpose and to maintain appropriate confidentiality and security.

If a project requires coordination with a channel partner, contractor or public authority, we will limit the information shared to what is relevant for that activity.

We retain personal information only for as long as reasonably required for the purpose for which it was collected, our continuing business relationship, legal record-keeping, dispute resolution and legitimate operational needs.

We use reasonable administrative, technical and organisational safeguards designed to protect information against unauthorised access, loss, alteration or disclosure. No internet transmission or storage system is completely secure, so we cannot guarantee absolute security.

Subject to applicable law, you may ask us to confirm whether we hold your personal information, request access or correction, withdraw consent, request erasure where appropriate, or raise a grievance about our handling of your information. You may also opt out of non-essential marketing communications at any time.

Send requests to info@nessa.in. We may need to verify your identity and may retain limited information where required by law or legitimate business obligations.

Some technology providers may process information in locations outside India. Where this occurs, we take reasonable steps to use providers with suitable safeguards and handle information in accordance with applicable law.

Our website may link to third-party websites or services. Their privacy practices are governed by their own policies. Our website is intended for business and general audiences and is not directed to children. We do not knowingly collect personal information from children through this website.

We may update this policy to reflect changes in our practices, technology or legal requirements. The latest version will be posted on this page with the revised date.

For privacy questions or grievances, contact the Privacy and Grievance Team at info@nessa.in, call +91 86907 79778, or write to our registered office in Ahmedabad, Gujarat.